All prices quoted by our customer service team are in U.S. Dollars (USD). Payment for orders must be made in U.S. Dollars. Due to the custom nature of our printing products and services, we will only begin processing your order once full payment, including all charges, taxes, shipping, and handling fees, has been made via credit card or an approved payment method on our website.

As part of the order placement process, customers are required to approve the proof of the electronic file for their printing products or other services. Once the proof is approved by the customer, the printing jobs are forwarded to production.

Once a print job has been approved by the customer and sent to production through our website, no changes can be made to the artwork files, job specifications, or printing turnaround time. You have a limited window of 4 hours after proof approval to cancel your order. Cancellation within this time frame incurs a charge of $60 or the total order amount, whichever is less before the order is canceled. Orders can also be canceled within 12 hours of approving the job for printing, with a cancellation fee of 15% of the total order amount to cover the costs incurred in our pre-press department and associated financial expenses.

We cannot guarantee cancellations beyond the 12-hour time limit. If an order is canceled after this period, a charge of 25% of the total order amount will be applied to cover printing expenses incurred.