Your use of our website implies acceptance of the following terms and conditions. Stackuppackaging.com reserves the right to modify these terms and conditions at any time, with or without prior notice. We encourage you to review this page regularly.
Stackuppackaging.com retains ownership of all materials created in the production of printed products. We do not sell or transfer the materials you purchase to any third party. We may use free samples of your printed products for promotional purposes and display them on our website.
By using our website, you acknowledge that all content, including text, data, software, photographs, graphics, images, illustrations, maps, designs, icons, and other materials (“Our Website Contents”), are the property of Stackuppackaging.com and third-party providers. Copying, modifying, storing, republishing, transmitting, or distributing Our Website Contents without our written consent is strictly prohibited.
You are responsible for all content that you send, upload, post, or distribute through our website. You agree not to include any material that infringes upon the intellectual property rights of Stackuppackaging.com or any third party, or that is indecent or unlawful. We do not control user-generated content and do not guarantee its accuracy, integrity, or quality. We reserve the right to remove any content that violates our terms of service or is deemed objectionable.
You are responsible for providing accurate and updated information for processing your orders. Our website is intended for human use only; automated access is prohibited. Unauthorized or fraudulent use of our website is strictly prohibited and may result in legal action.
By using our site and placing an order, you warrant that you have the necessary permissions and authority to authorize Stackuppackaging.com to produce the products on your behalf. You also affirm that you are legally capable of assuming liability for any obligations arising from your use of our website.
You are solely responsible for maintaining the confidentiality of your account password and for all actions taken through your registered account. You grant us a non-exclusive license to use content uploaded to our site for fulfilling print orders.
Your use of our website implies consent to the collection and use of your information as described in Stackuppackaging.com’s Privacy Policy. Please read and understand our Privacy Policy, as it governs the collection and usage of your personal and business information.
You agree to indemnify and hold harmless Stackuppackaging.com and its affiliates from any claims, damages, or expenses arising from your use of our services or products. We are not liable for any special, punitive, incidental, or consequential damages arising from the use of our website or services, whether based on contract, tort, or otherwise.
Our total liability to you for any damages or losses arising from this agreement or your use of our website shall not exceed the amount paid by you to Stackuppackaging.com for the relevant order or service.
Due to the custom nature of our products and services, notify us at info@stackuppackaging.com within 3 business days of receiving your order if it does not meet your specifications. While we do not offer refunds, we will reprint your order if it is defective or if an error was made on our part. You must submit digital photos documenting the defect and return the full quantity of the original order at your expense within 5 business days of delivery.
All prices quoted are in U.S. Dollars (USD). Payment must be made in full, including all charges, taxes, shipping, and handling fees, before we commence work on your order. Approval of the proof is required before production begins. Once approved and sent to production, no changes can be made, and cancellation fees may apply.
Our designers and technicians create electronic proofs from artwork/files submitted by website users or customers. Artwork/files must be submitted at a minimum of 300 DPI (dots per inch) resolution in CMYK format. Failure to comply may result in printing issues such as blurriness, distortion, pixelation, or color discrepancies due to CMYK conversion.
You are responsible for the accuracy of your print-ready artwork/files, including orientation, alignment, and content. While we take precautions against loss, we do not assume liability for any damage or loss of your submitted artwork/files.
By uploading artwork/files, you confirm lawful ownership or appropriate rights to use the material.
We reserve the right to reject orders that may be deemed illegal or infringe on third-party rights. Customers bear full legal responsibility for the content printed under their instructions. Offensive or improper material will not be accepted for printing.
Customers must approve electronic proofs of their ordered printing products before production begins. No job will proceed to press without proof approval. Customers are responsible for timely proof approval through their account login. Delays due to non-approval are not our liability. Turnaround times start only after proof approval.
Review your proof thoroughly for layout, copy, spacing, punctuation, image placement, bleeds, crops, and final text accuracy. Note that electronic proofs do not show transparency, overprint issues, or exact color changes from RGB to Pantone or CMYK. The application of UV coating or lamination can alter printed colors, for which we assume no liability.
Color reproduction from submitted print-ready files will be matched as closely as possible but exact color and density matches are not guaranteed due to printing limitations. We strive to match color gradients but do not guarantee exact matches between submitted files and the final printed product. Reprints due to color variations will not be honored.
Production speed starts after artwork review, proof approval, and full payment, including shipping fees. Customers select production speed during checkout, indicating the business days required for printing before turnover to the shipping company. Proof approval is required by 10 AM Eastern Standard Time (CST).
We aim for timely order processing but are not liable for consequential damages due to shipment delays. Delays caused by weather, shipping companies, customs, or other circumstances beyond our control are not our responsibility. Expedited charges may be refunded for technical delays during the printing process, but orders cannot be canceled due to printing delays.
Customers are responsible for customs duties and fees for shipments outside the USA.
Free 5 Business Days Ground Shipping is offered to one location per order within the USA, without quantity or weight limits. Additional destinations incur extra charges. We do not guarantee transit times and are not liable for shipment delays, loss, damage, or theft. Claims for lost or damaged shipments can be filed 20 days after shipment.
Incorrect addresses require additional shipping charges for re-shipment.
We reserve the right to amend our website and Terms at any time without notice. Changes become effective upon posting. Continued use of our website after changes constitute acceptance.
Contact us at info@stackuppackaging.com or +1 219-200-0960 for questions.
Stackuppackaging offers high-quality custom boxes and packaging solutions for diverse industries, ensuring exceptional presentation and protection for every product.
12313 Bellaire Blvd Ste A Houston TX 77072
© Copyright 2024. Stack Up Packaging. All Rights Reserved.
© copyright 2024. stackuppackaging.com all rights reserved